**Last Updated:** June 30, 2026
Thank you for choosing our travel services. We strive to provide the best travel experience for our customers. Please read our refund policy carefully before making a booking.
# 1. Booking Confirmation
A booking is confirmed only after receipt of the required advance payment and issuance of the booking confirmation.
# 2. Cancellation by Customer
If you wish to cancel your booking, cancellation charges will apply based on the time remaining before the departure date.
| Cancellation Period | Cancellation Charges |
| ---------------------------------- | -------------------------------- |
| More than 30 days before departure | 10% of the total booking amount |
| 15–30 days before departure | 30% of the total booking amount |
| 7–14 days before departure | 50% of the total booking amount |
| Less than 7 days before departure | 100% of the total booking amount |
*Some hotels, airlines, cruises, visas, and special packages may have separate cancellation policies. Their terms will override the above policy.*
# 3. Non-Refundable Services
The following charges are generally non-refundable:
* Visa fees
* Travel insurance
* Flight tickets (as per airline rules)
* Hotel bookings marked as Non-Refundable
* Government taxes and service charges
* Processing or convenience fees
# 4. Refund Processing
Approved refunds will be processed within **7–15 working days** after receiving confirmation from hotels, airlines, or other suppliers.
Refunds will be credited through the original mode of payment.
# 5. Cancellation by Us
In the rare event that we cancel a tour due to operational reasons, natural disasters, government restrictions, or unforeseen circumstances, customers will be offered:
* Alternative travel dates,
* Travel credit, or
* Refund as per supplier policies.
# 6. Force Majeure
We shall not be liable for cancellations or delays caused by circumstances beyond our control, including but not limited to:
* Natural disasters
* Pandemics
* Political unrest
* War
* Flight cancellations
* Government regulations
* Weather conditions
Refunds in such cases will depend on the policies of airlines, hotels, and other service providers.
# 7. Contact
For refund-related queries, please contact our customer support team through the contact information available on our website.
